Terms & Conditions

Terms & Conditions –  Theronix

Last Updated: 1 November 2025

Welcome to Theronix. By accessing, browsing, or purchasing from theronix.co.za, you agree to the following Terms & Conditions. These terms apply to all visitors, customers, and users of our website.

Please read this document carefully, as it governs your legal relationship with Theronix.

1. Definitions

• “We”, “Us”, “Our” refers to Theronix

• “You”, “Your” refers to the customer or website user

• “Website” refers to theronix.co.za

• “Products” refers to any items available for purchase on the website

2. Use of the Website

By using this website, you confirm that:

• You are at least 18 years old

• You agree to comply with these Terms & Conditions

• You will not misuse the website or attempt to harm its functionality

Unauthorised use of this website may result in restricted access, suspension, or legal action where applicable.

3. Product Information & Availability

We make every reasonable effort to ensure all product information is:

• Accurate

• Up to date

• Clear in pricing, images, and descriptions

However:

• Product images are for illustrative purposes

• Availability may change without notice

• We reserve the right to modify or discontinue any product at any time

4. Pricing

All prices displayed on the website:

• Are listed in South African Rand (ZAR)

• Include VAT where applicable

• May change without notice

Theronix is not responsible for pricing errors due to:

• Technical issues

• Human error

• Third-party software errors

If an error occurs, we reserve the right to cancel or adjust the order before shipping.

5. Ordering Process

When placing an order:

1. You agree that all information you provide is accurate and complete.

2. You accept responsibility for ensuring the correct products and quantities are selected.

3. You acknowledge that certain products may require specific documentation before they can be processed.

An order is only considered accepted once:

• Payment has been successfully made, and

• You receive a confirmation email

We reserve the right to refuse or cancel any order in situations including, but not limited to:

• Incorrect pricing

• Payment issues

• Suspicious or fraudulent activity

• Stock unavailability

6. Shipping & Delivery

By placing an order, you agree to our Shipping Policy, which forms part of these Terms & Conditions.

Delivery timeframes are estimates and can be affected by:

• Courier delays

• Regional logistics

• Unforeseen circumstances

Theronix is not liable for delays once the parcel has been handed over to the courier.

7. Returns & Refunds

Our Return & Refund Policy applies to all purchases.

Key points include:

• Returns are only accepted in strict, limited circumstances

• No refunds or returns after shipping for change of mind or incorrect product ordered by the customer

• Damaged or incorrect items must be reported within 48 hours of delivery

Please refer to the full policy for details.

8. Payment Terms

We accept payments through secure third-party gateways.

By paying on our website, you acknowledge:

• Payment information is handled securely

• Theronix does not store credit card details

• Orders will only be processed once full payment is received

Any chargebacks or payment disputes may result in suspended access to the website until resolved.

9. Limitation of Liability

To the maximum extent permitted by law, Theronix is not liable for:

• Indirect, incidental, or consequential damages

• Loss of profits or business

• Misuse of products

• Delays or failures caused by third-party couriers

• Customer errors during ordering

Your use of any product purchased is entirely at your own risk.

10. Website Content & Intellectual Property

All content on the website—including:

• Text

• Product descriptions

• Images

• Logos

• Layout

• Branding

—is the property of Theronix and may not be copied, distributed, or reproduced without written permission.

11. Privacy

Your personal information is processed according to our Privacy Policy, which aligns with POPIA.

By using the website, you consent to the handling of your data as described in that policy.

12. Prohibited Activities

You may not:

• Use the website for fraudulent purposes

• Interfere with website security or functioning

• Copy product listings or proprietary descriptions

• Impersonate any person or entity

• Upload harmful or malicious software

13. Changes to Terms & Conditions

We may update or modify these Terms & Conditions at any time. The latest version will always be available on this page. Continued use of the website signifies agreement to the updated terms.

14. Governing Law

These Terms & Conditions are governed by the laws of South Africa.

Any disputes shall be resolved through:

• Internal resolution first

• If unresolved, escalation through appropriate legal channels in South Africa

15. Contact Information

For questions or assistance, contact:

📧 info@theronix.co.za
📍 Theronix Head Office, South Africa

We’re always here to help.